Category: Billing Manager

What are the recurring contracts and can I cancel or modify the terms?

If you use Paypal or American Express as a payment method, you have the option to setup a recurring payment. We will automatically charge you for the renewal of your hosting plan or domain name, so that you would not worry that you may miss the expiration date and your websites will go offline. Here …

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How to Activate a recurring contract?

When you cancel a contract its status turns from “Active” to “Scheduled for cancellation”. Until the contract is canceled (within 24 hours) you will be able to activate it again. To do so, please click on the “Activate” link in the “Next Charge” column that corresponds to the contract’s Profile ID. Note that you cannot …

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How to Cancel a recurring contract ?

If you want to cancel a contract, please click on the “Cancel” link in the “Next Charge” column that corresponds to the contract’s Profile ID.

How to change my contract’s billing details?

To change the payment details for your recurring contract, please click on the “Change” link in the “Billing type” column that corresponds to your contract’s Profile ID. Then from the tooltip’s drop-down list select the billing type and click on the “Change” button and you will be redirected to a page where you can change …

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How to view my payment invoice?

To view a payment invoice, click on the its correponding invoice number link in the “Document” column.