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Domain transfer procedure explained
Before ordering a transfer for your domain name there are a few things which should be taken into consideration: 1. The domain names must be 60 days old at least for a transfer to be possible. 2. You will need to unlock the domain names with your current registration provider (the company that you currently …
Domain in RGP period
Redemption Grace Period or RGP. When a domain name expires there is a certain period (usually 30 days) during which you can renew the domain name at the normal price. After that follows the so called Redemption period when you can renew the domain name at a higher price due the taxes applied for …
My site has been hacked, what are the possible causes and solutions?
How was your website hacked? Here are several possible scenarios: If you have your FTP details stored locally on your computer, someone may have stolen them using various Tojan Horses, Spyware, etc. Several times in the past attackers used stolen FTP credentials to successfully pull off large scale attacks. A solution in this case would …
File quota – why is there a limit for the files that I host and what happens if I exceed it?
Each hosting account on our shared hosting and semi-dedicated servers has been assigned a certain amount of files, which it is allowed to use. Every file you upload and every message you send/receive counts as a separate file, since a copy of it is being saved in your account (and therefore – on the sevrer). …
Changing the account owner details
You are able to change the details for the owner of your hosting account easily and thus keep them updated at any time, or transfer the ownership over to another person. In order to change these details, you need to go to My Account > Update Contact Info > Change Contact Details. There you will …