Website migration information

Switching over to a new hosting provider can be a troublesome process. We can certainly take this load of your shoulders and make a hassle-free transition for your web files, databases and e-mails.

Q: What exactly does website migration mean and what does it include ?

A: The website migration we offer is a free service (within limit) where we will migration your site(s) to our top-notch, hi-end cloud hosting platform without you having to do almost anything. We know from experience that changing hosting providers can lead do lost information, unwanted downtime and a lot of hair pulling. That is why we will do all that for you for free!

We have a experienced, highly trained administration team that sole job is making sure your site will work exactly as it did on your old hosting platform. Our administrators are well versed in migrating all sorts of websites based on popular scripts such as WordPress, Joomla as well as custom built websites.

Q: How long will it take for my website to be migrated over to yourselves?

A: While we can not be exact on the exact time-frame since there are a lot of variables such as how large the web files and databases are, where is the physical location of the current host’s server, the complexity of your website, the current work load of our Website Migration Department we will do our best to migrate your site within a 48h timeframe and in some cases 24h (if the content is not large).

Q: What information will I be required to provide to your Website Migration Department?

A: We will need the login details for the access point (control panel) of your old hosting provider and the website’s name (domain name).

Q: I am giving you access to my current hosting provider which is sensitive information, how can I be sure that you are not going to misuse it? 

A: Our Privacy Policy is a inseparable part from the contract we will have with you as a customer. We are committed to protecting the security of customer collected personal information. To do so, we use technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control. We use security measures including and not limited to: physical, electronic and managerial procedures to safeguard and secure the information we collect online. When we ask customers or users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer (“SSL”) technology.

Q: Will there be any downtime for my website?

A: While we migrate your website the website will be available on both your hosting account with us and your old hosting provider. Once the migration is completed we will make sure everything is working properly and that all data integrity is not compromised before informing you the the migration is over. After that we will instruct you how to switch the domain name over to your hosting account with us by changing the DNS servers for the domain name that displays your website.

 Q: Will my old hosting provider know I am leaving them ?

A: While we transfer your website content your hosting provider will not be aware of the migration at all. We will not contact them in any way.

Q: Which hosting providers do  you migrate from ?

A: We can migrate your website from any hosting provider or any hosting platform which is Linux based as long as we can get access to the control panel and there is FTP access available.

The only websites we can not transfer are mainly the ones based on a closed source online website building software such as: Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site but not limited to those only.


Website migration services are available on the following products:

Shared web hosting services:

Starter plan – 1 website

Business plan – 5 websites

Corporate plan – We will migrate up to 15 cPanel accounts (1 website per account only; full backups including e-mails) or up to 5 websites (website files & MySQL databases only) — free of charge for web hosting, reseller hosting, and cloud hosting.

Enterprise plan – We will migrate up to 25 cPanel accounts (1 website per account only; full backups including e-mails) or up to 10 websites (website files & MySQL databases only) — free of charge for web hosting, reseller hosting, and cloud hosting.

Any other shared hosting will be revised by a sales representative for custom evaluation based on your needs.

Further migration services above the quotas described above will be charged per hourly rate of 60.00 USD per hour.

For VPS hosting and Dedicated Servers, we can certainly migrate larger number of websites within reason.