Hepsia Control Panel » My Account

Changing the account owner details

pr0p3r — Sat, 24 Dec 2011 05:07:12 +0000

You are able to change the details for the owner of your hosting account easily and thus keep them updated at any time, or transfer the ownership over to another person. In order to change these details, you need to go to My Account > Update Contact Info > Change Contact Details. There you will …

Can I change my login name (username) for the control panel?

pr0p3r — Sat, 24 Dec 2011 05:01:05 +0000

When you sign up for your hosting account you are asked to choose a username. Once you complete the order process, the username is saved in our system and it could not be changed later. The main reason for this is that the username is used as the main ID value in our system. A …

Changing the control panel (CP) password

pr0p3r — Sat, 24 Dec 2011 04:59:36 +0000

The login password for your Control Panel, unlike the username (login name), could be changed at any time. To change the password, navigate to My Account -> Update Contact Info -> Change Password – this is where you can set a new password. To change the password, you must know the current one. If you …

What are the recurring contracts and can I cancel or modify the terms?

hepsiadmin — Fri, 23 Dec 2011 15:20:47 +0000

If you use Paypal or American Express as a payment method, you have the option to setup a recurring payment. We will automatically charge you for the renewal of your hosting plan or domain name, so that you would not worry that you may miss the expiration date and your websites will go offline. Here …

How to Activate a recurring contract?

pr0p3r — Fri, 23 Dec 2011 03:41:23 +0000

When you cancel a contract its status turns from “Active” to “Scheduled for cancellation”. Until the contract is canceled (within 24 hours) you will be able to activate it again. To do so, please click on the “Activate” link in the “Next Charge” column that corresponds to the contract’s Profile ID. Note that you cannot …

How to Cancel a recurring contract ?

pr0p3r — Fri, 23 Dec 2011 03:40:42 +0000

If you want to cancel a contract, please click on the “Cancel” link in the “Next Charge” column that corresponds to the contract’s Profile ID.

How to change my contract’s billing details?

pr0p3r — Fri, 23 Dec 2011 03:40:17 +0000

To change the payment details for your recurring contract, please click on the “Change” link in the “Billing type” column that corresponds to your contract’s Profile ID. Then from the tooltip’s drop-down list select the billing type and click on the “Change” button and you will be redirected to a page where you can change …

How to view my payment invoice?

pr0p3r — Fri, 23 Dec 2011 03:39:38 +0000

To view a payment invoice, click on the its correponding invoice number link in the “Document” column.

How to turn off the “Advanced Notifications” service?

pr0p3r — Fri, 23 Dec 2011 03:37:34 +0000

How to turn off the “Advanced Notifications” service? In order to turn off the “Advanced Notifications” service, please verify two e-mail addresses in our system, then uncheck the “Advanced Notifications” box (that is to become active once your email verification has been successfully confirmed) and click on the “Change” button below. Note: In case you …

What is Advanced notifications?

pr0p3r — Fri, 23 Dec 2011 03:24:04 +0000

“Advanced Notifications” is a service offered by our company, providing additional protection for your website and mailboxes against downtime which they may suffer due to domain name expiration or expiration of your web hosting account. For that reason, on the day of the domain/hosting account expiration, in the event that we have already sent several …